'Brand' is every interaction your clients have with you
Why it's so important to maintain the same high-levels of user experience throughout the customer lifecycle | Issue № 3
What’s new?
On Tuesday, WealthManagement.com reported on a recent J.D. Power survey that highlighted how poor the experience delivered by most wealth management apps is.
In short:
"The front door for customers accessing wealth management firms is decrepit, outdated and woefully uninviting. Even as usage of weal…
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